The law prohibits children under 18 from gambling and Island Bet takes this prohibition very seriously. We carry out electronic and physical age verification on our customers using payment methods to which children have access. We also carry out random age checks on all our customers, regardless of payment method.
Upon detection of any of the referenced activity, Island Bet shall take all necessary action as required by law including by way of reporting such activity to the relevant authorities and cooperating with the prosecution thereof where appropriate.
Access to Customer History
Customers can easily access a full history of transactions, withdrawals or deposits. The balance of a customer is always available in the “My Account” section of our betting system and can also be seen on the homepage of Island Bet information site.
Gambling – Self-Exclusion
Following the Program on Gambling and other Addictions Behavioural provided by the Provincial Institute of Betting Gaming & Lotteries Commission Island Bet offers punters the possibility of self exclusion from their account (s) for a period of 6 months, 1, 2, or 5 years. Once this has been made effected to an account for a certain period, the punter cannot reopen his/her account for any reason until the period has ended. During the self-exclusion Island Bet will do everything possible to prevent new accounts from being opened. An account that is simply ‘closed’ can be opened at any time.