Where are you located?

Company Registered Address
No.16, M19 Southern Cross Boulevard, Freeport, Montego Bay, St James.

Kingston Office Address
1 C-F Pawsey Road, Kingston 5, JAMAICA

Montego Bay Office Address
38 coconut drive
Freeport Montego Bay

How do I contact Island Bet?

Via email:  contact@islandbet.com

Phone:  1(876)-665-2338

Where can I top up my account?

Top ups can be done at any of the listed locations below.

Paymaster - Over 180 locations islandwide

Paymaster Online -  https://paymaster-online.com/

Sagicor Bank - Please contact our call center for details

NCB Bank - Please contact our call center for details

Coral Cliff Montego Bay - Glouchester Avenue (Hip Strip), Montego Bay

Hard Rock Cafe - Sunset Drive, Freeport, Montego Bay

Henry's Betting Shop - 8 Lower Parade St. Falmouth, Trelawny

 

What is the minimum I can top up with at a location?

The minimum you may top up with is $500 JMD.

Where can I withdraw funds?

Withdrawals can be done at any of the 29 managed locations provided by PayMaster islandwide.

Or

At one of our approved Island Bet locations or via Bank Transfer (Please Note! Bank transfer is a minimum or $30,000JMD)

Island Bet Approved Locations:

 

Coral Cliff Montego Bay - Glouchester Avenue (Hip Strip), Montego Bay

Hard Rock Cafe - Sunset Drive, Freeport, Montego Bay

Henry's Betting Shop - 8 Lower Parade St. Falmouth, Trelawny

 

Paymaster Managed Locationssee:

 

Count Br.# Branch Name Location CUG # Opening Hours
1 906 Duhaney Park PJL Shop #13, Duhaney Park Plaza, Kingston 20 578-4456 Mon - Sat 8:30 - 6:00
2 619 Flow Store Carlton Crescent, 47 Half Way Tree Road, Kingston 10 554-7173 Mon - Sat 9:00 - 6:00
Sat 10:00 - 3:00
3 419 Harbour View  PJL Shoppers' Fair, Harbour View S/Center 442-7445 Mon - Sat 9:00 - 7.00
4 529 John R. Wong PJL 1 Tobago Avenue, Kingston 5 578-4209 Mon - Sat 9:00 -7:00
5 433 Lee's Food Fair PJL 86b Red Hills Road, Kingston 10 395-4630 Mon - Sat. 9:00 - 7:00
6 713 Loshusan Supermarket Shop #1K5. Barbican Centre, Kingston 8 594-5931 Mon - Sat 9:00 - 6:00
Sun 10:00 - 4:00
7 457 New Brooklyn Sup PJL Twin Gates Plaza, Kingston 10 412-9817 Mon - Sat. 9:00 -7:00
8 602 Papine PJL Shop #9, New Papine Plaza, 216 Old Hope Road, Kingston 6 886-8754 Mon - Sat 9:00 - 6:00
9 684 Park Plaza PJL Shop #1, Park Plaza, 6D Constant Spring Road, Kingston 10 556-1247 Mon - Fri 8:30 - 7:00
Sat 9:00 - 7:00
10 540 Sagicor Barbadoes PJL 28-48 Barbadoes Avenue, Kingston 5 840-4973 Mon - Fri 7:30 - 5:00
11 500 Sagicor Citi Bank PJL 63 Knutsford Boulevard, Kingston 5 390-5392 Mon - Fri. 8:00 -6:00
12 757 Select Grocers Shop #13, Upper Manor Park Plaza, Constant Spring, Kingston 8 440-3707 Mon - Sat 9:00 - 6:00
13 642 Southdale PJL Shop #9, Southdale Plaza, Kingston 10 886-8689 Mon - Sat 9:00 - 6.00
14 901 Sovereign PJL Shop 2B Sovereign Center, Kingston 6 578-5151 Mon - Fri: 8:00 - 7:00
Sat 10:00 - 6:00
15 908 Super Valu PJL 58 Mannings Hill Rd, Kingston 8 442-7504
755-0216
Mon - Sat 8:00 - 6:00
15 576 Burke Road S/Fair PJL 2 White Church Street 578-4033 Mon  - Sat 9:00 - 7:00
16 522 Eltham S/Fair PJL Corner Brunswick Avenue & Eltham Park, Spanish Town 578-7518 Mon - Sat 9:00 - 6:00
17 912 Greater Portmore PJL Shop #100,Greater Portmore Shopping Centre 395-1235 Mon - Sat 8:30 - 7:00
18 410 Linstead  PJL 48a King Street, Linstead 395-8279 Mon - Fri 8:00 - 5:00
Sat 9:00 - 5:00
19 911 Portmore Mall S/Fair Shopper's Fair, Portmore Mall, Portmore 395-2036 Mon - Sat 9:00 - 7:00
20 458 May Pen
PJL
Shop #7, Bargain Village Shopping Centre, 35 Main Street, May Pen 578-3210 Mon - Sat 8:30 - 5:00
21 924 Mandeville PJL Shoppers Fair, 5 1/2 Caledonia Road, Mandeville 395-7272 Mon - Sat 9:00 - 6:00
22 488 Junction S/Fair PJL Roy's Plaza, Main Street, Junction 412-6905 Mon - Sat 9:00 - 5:00
23 674 Negril PJL Shop #16, Taits Plaza, Negril Square 578-4051 Mon - Sat 8:30 - 5:00
24 917 Ironshore PJL Shop AU6 Whitter Village, 1091 Morgan Road, Ironshore, Montego Bay 442-7339 Mon - Sat 9:00 - 6.00
25 418 Medifair Pharmacy  PJL 24 Market Street, Montego Bay  578-4012 Mon - Sat  9:00 - 5.00
26 685 Sagicor - Montego Bay 17 East Harbour Circle, Montego Bay 556-1871 Mon - Fri 7:30 - 6:00
27 916 Westgate PJL Shop #9B, Westgate Shopping Center, Montego Bay 578-4501 Mon - Sat 9:00 - 6:00
28 772 Gayle PJL Main Street, Gayle 578-3174 Mon - Fri 8:00 - 6:00
Sat 9:00 - 6:00
29 672 Yallahs PJL Shop #5, A & I Plaza, Yallahs P.O. 578-4495 Mon - Sat 8:00 - 7:00

 

What is the maximum I can withdraw from my account?

The maximum you may withdraw for the day is listed below.

From a Paymaster location - $30,000 JMD per day

From your account - $150,000 JMD per day

All transaction in the amount over $30,000 JMD we require this be done via Bank transfer. Please contact our call center to execute these transactions.

How do I claim my bonus?

Bonuses are automatically claimed within or system. Before claiming a bonus please read the details of each bonus we provide.

When claiming a bonus, once loged into your account please go to your profile by selecting "Myprofile"

Once in your profile you will see the tab that reads Bonuses. Click that link and select the bonus which is active at the moment.

If for any reason have an issue you can also contact us via email at contact@islandbet.com and we will be more than happy to help you.

Can I activate more than one bonus at a time?

No, you may only have one active bonus at a time. In order to activate another bonus, you must have fulfilled all the requirments of the open bonus, or forfite the open bonus to activate a new bonus.

How much do I need to top up to activate a bonus?

To activae a bonus you must Top-up a Minimum of $2,500 JMD

How long does my bonus last?

Please revert to the rules of each bonus.

How do I convert my bonus to real credit?

Once you have met all the requierments of the active bonus. Your bonus will automatically convert to real credit.

Please be sure to read and follow all the rules of the bonuses we have available to you.

How do I cancel a bet made?

When Canceling a bet for any reason, You may send us an email at contact@islandbet.com

In the body of the email please present the information listed below.

  1. Your User name
  2. Your Account ID
  3. The Bet Number / Code
  4. The bets details

Please Note!! When canceling a bet, the request must be made no more than 5 minutes before the game.  This will allow the team the time needed to execute the transaction succesfully. If the event has already started before the request is received we will not be able to process the request for you.