Where are you located?
Company Registered Address
No.16, M19 Southern Cross Boulevard, Freeport, Montego Bay, St James.
Kingston Office Address
1 C-F Pawsey Road, Kingston 5, JAMAICA
Montego Bay Office Address
38 coconut drive
Freeport Montego Bay
How do I contact Island Bet?
Via email
Phone Contact
Office
1(876)-665-2338
Mobile & WhatApp
(876)-822-5238
Where can I top up my account?
- Top ups can be done at any of the listed locations below.
- Paymaster - Over 180 locations islandwide
- Paymaster Online - https://paymaster-online.com/
- Sagicor Bank - Please contact our call center for details
- NCB Bank - Please contact our call center for details
- Coral Cliff Montego Bay - Glouchester Avenue (Hip Strip), Montego Bay
What is the minimum I can top up with at a location?
The minimum you may top up with is $500 JMD.
Where can I withdraw funds?
Withdrawal Locations
- Withdrawals can be done at any of the managed locations provided by PayMaster island wide.
- At one of our approved Island Bet locations
- Via Bank Transfer (Please Note! Bank transfer is a minimum or $50,000JMD)
Island Bet Approved Locations:
- Coral Cliff Montego Bay - Glouchester Avenue (Hip Strip), Montego Bay
Paymaster Managed Locations:
| Count | Br.# | Branch Name | Location | CUG # | Opening Hours |
| 1 | 906 | Duhaney Park PJL | Shop #13, Duhaney Park Plaza, Kingston 20 | 578-4456 | Mon - Sat 8:30 - 6:00 |
| 2 | 619 | Flow Store | Carlton Crescent, 47 Half Way Tree Road, Kingston 10 | 554-7173 | Mon - Sat 9:00 - 6:00 Sat 10:00 - 3:00 |
| 3 | 419 | Harbour View PJL | Shoppers' Fair, Harbour View S/Center | 442-7445 | Mon - Sat 9:00 - 7.00 |
| 4 | 529 | John R. Wong PJL | 1 Tobago Avenue, Kingston 5 | 578-4209 | Mon - Sat 9:00 -7:00 |
| 5 | 433 | Lee's Food Fair PJL | 86b Red Hills Road, Kingston 10 | 395-4630 | Mon - Sat. 9:00 - 7:00 |
| 6 | 713 | Loshusan Supermarket | Shop #1K5. Barbican Centre, Kingston 8 | 594-5931 | Mon - Sat 9:00 - 6:00 Sun 10:00 - 4:00 |
| 7 | 457 | New Brooklyn Sup PJL | Twin Gates Plaza, Kingston 10 | 412-9817 | Mon - Sat. 9:00 -7:00 |
| 8 | 602 | Papine PJL | Shop #9, New Papine Plaza, 216 Old Hope Road, Kingston 6 | 886-8754 | Mon - Sat 9:00 - 6:00 |
| 9 | 684 | Park Plaza PJL | Shop #1, Park Plaza, 6D Constant Spring Road, Kingston 10 | 556-1247 | Mon - Fri 8:30 - 7:00 Sat 9:00 - 7:00 |
| 10 | 540 | Sagicor Barbadoes PJL | 28-48 Barbadoes Avenue, Kingston 5 | 840-4973 | Mon - Fri 7:30 - 5:00 |
| 11 | 500 | Sagicor Citi Bank PJL | 63 Knutsford Boulevard, Kingston 5 | 390-5392 | Mon - Fri. 8:00 -6:00 |
| 12 | 757 | Select Grocers | Shop #13, Upper Manor Park Plaza, Constant Spring, Kingston 8 | 440-3707 | Mon - Sat 9:00 - 6:00 |
| 13 | 642 | Southdale PJL | Shop #9, Southdale Plaza, Kingston 10 | 886-8689 | Mon - Sat 9:00 - 6.00 |
| 14 | 901 | Sovereign PJL | Shop 2B Sovereign Center, Kingston 6 | 578-5151 | Mon - Fri: 8:00 - 7:00 Sat 10:00 - 6:00 |
| 15 | 908 | Super Valu PJL | 58 Mannings Hill Rd, Kingston 8 | 442-7504 755-0216 |
Mon - Sat 8:00 - 6:00 |
| 15 | 576 | Burke Road S/Fair PJL | 2 White Church Street | 578-4033 | Mon - Sat 9:00 - 7:00 |
| 16 | 522 | Eltham S/Fair PJL | Corner Brunswick Avenue & Eltham Park, Spanish Town | 578-7518 | Mon - Sat 9:00 - 6:00 |
| 17 | 912 | Greater Portmore PJL | Shop #100,Greater Portmore Shopping Centre | 395-1235 | Mon - Sat 8:30 - 7:00 |
| 18 | 410 | Linstead PJL | 48a King Street, Linstead | 395-8279 | Mon - Fri 8:00 - 5:00 Sat 9:00 - 5:00 |
| 19 | 911 | Portmore Mall S/Fair | Shopper's Fair, Portmore Mall, Portmore | 395-2036 | Mon - Sat 9:00 - 7:00 |
| 20 | 458 | May Pen PJL |
Shop #7, Bargain Village Shopping Centre, 35 Main Street, May Pen | 578-3210 | Mon - Sat 8:30 - 5:00 |
| 21 | 924 | Mandeville PJL | Shoppers Fair, 5 1/2 Caledonia Road, Mandeville | 395-7272 | Mon - Sat 9:00 - 6:00 |
| 22 | 488 | Junction S/Fair PJL | Roy's Plaza, Main Street, Junction | 412-6905 | Mon - Sat 9:00 - 5:00 |
| 23 | 674 | Negril PJL | Shop #16, Taits Plaza, Negril Square | 578-4051 | Mon - Sat 8:30 - 5:00 |
| 24 | 917 | Ironshore PJL | Shop AU6 Whitter Village, 1091 Morgan Road, Ironshore, Montego Bay | 442-7339 | Mon - Sat 9:00 - 6.00 |
| 25 | 418 | Medifair Pharmacy PJL | 24 Market Street, Montego Bay | 578-4012 | Mon - Sat 9:00 - 5.00 |
| 26 | 685 | Sagicor - Montego Bay | 17 East Harbour Circle, Montego Bay | 556-1871 | Mon - Fri 7:30 - 6:00 |
| 27 | 916 | Westgate PJL | Shop #9B, Westgate Shopping Center, Montego Bay | 578-4501 | Mon - Sat 9:00 - 6:00 |
| 28 | 772 | Gayle PJL | Main Street, Gayle | 578-3174 | Mon - Fri 8:00 - 6:00 Sat 9:00 - 6:00 |
| 29 | 672 | Yallahs PJL | Shop #5, A & I Plaza, Yallahs P.O. | 578-4495 | Mon - Sat 8:00 - 7:00 |
Executing a Paymaster Withdrawal
Withdrawal at Paymaster.
1) Login to Your Account
2) Select Myprofile
3) Select Withdrawals
4) Under withdrawsl Enter the amount and select APCOPAYMASTER
5) Select Withdrawal and confirm
After executing you will need to access the transaction ID
6) Select Financial
7) Select dates which transaction was done
8) Select SHOW / HIDE Columns and Select ID
9) There you will see your withdrawal request and the ID number and amount
Once you have your ID Number and Amount head to any paymaster and provide these details and they will execute and provide you the Cash requested. Please not there is a maximum of $50,000 per transaction per day at paymaster for withdrawals.
Executing a Bank Withdrawal
Withdrawal Direct to Bank account
1) Login to Your Account
2) Select Myprofile
3) Select Withdrawals
4) Under Manual Withdrawals
5) Select Bank Transfer and Click Manual Withdrawal
After Selecting Manual Withdrawal
6) Fill out the form for Manual Withdrawal
7) Be Sure to enter the correct information
8) Enter correct amount
9) Select Withdrawal
10) Once we see your request we will email you to confirm the bank info provided and execute
Please note for Bank Withdrawals there is a minimum amount of JMD $50,000 to execute as well it does come with a bank charge of $200. Also it does take up to three business days to process depending on the bank of your using.
What is the maximum I can withdraw from my account?
The maximum you may withdraw for the day is listed below.
- From a Paymaster location - $50,000 JMD per day per transaction
- From your account - $500,000 JMD per day
How do I claim my bonus?
- Bonuses are automatically claimed within or system.
- Before claiming a bonus please read the details of each bonus we provide.
- When claiming a bonus, once loged into your account please go to your profile by selecting "Myprofile"
- Once in your profile you will see the tab that reads Bonuses.
- Click that link and select the bonus which is active at the moment.
Can I activate more than one bonus at a time?
No,
- You may only have one active bonus at a time.
- In order to activate another bonus, you must have fulfilled all the requirements of the open bonus
- Or forfeit the open bonus to activate a new bonus.
How much do I need to top up to activate a bonus?
To activae a bonus you must Top-up a Minimum of $2,500 JMD
How long does my bonus last?
Please revert to the rules of each bonus.
Each bonus will have a specified time period, and you may also see the time period within the bonus details within your bonuses once activated.
How do I convert my bonus to real credit?
Once you have met all the requirements of the active bonus. Your bonus will automatically convert to real credit.
Please be sure to read and follow all the rules of the bonuses we have available to you.
- Bonus Credit is credit provided on a promotional basis to bet and win in order to convert to real credit.
- Each bonus has specific rules which you must follow when using your bonus
- Bonus funds must be bet with real funds as well
- when betting bet as normal with your real credit and once the rules of the odds requirements are met you bonus credit will be bet automatically.
- You can track your bonus percentage completion within your profile
- Once 100% of the required rules are met the bonus credit left will automatically convert to real credit.
Monthly Loyalty Bonus
Please see the rules in our promotions page.
Monlthy Loyalty Bonus
- Bonus provided once per month during the period of the first week of the month
- Top up $2500 and receive $2500 bonus credit
- Bonus credit is credit provided to bet and win in order to convert to real cash
- Loyalty bonus rules are required odds of 1.5 or higher and turn over 3X the amount provided
- Further examples provided in promotions page
Once the bonus is activated follow steps below.
- Bet on odds of 1.5 or higher
- Must be bet with real cash (eg. ManU to win odds 1.5 bet real cash $1000 and Bonus $1000 if it wins you would win real cash and your bonus would increase by same)
- Once you have bet 3X the starting value with real and bonus and fulfill 100% of the bonus requirement. all remaining bonus credit will automatically convert to real credit.
- bonus is a promotional way to allow our customer a chance at wining more with real funds as well converting bonus funds to real credit.
You can track you bonus percentage completion within your profile and once 100% complete the bonus cash will convert to real cash.
How do I cancel a bet made?
When Canceling a bet for any reason, You may send us an email at contact@islandbet.com
In the body of the email please present the information listed below.
- Your User name
- Your Account ID
- The Bet Number / Code
- The bets details
Please Note!! When canceling a bet, the request must be made no more than 5 minutes before the game. This will allow the team the time needed to execute the transaction succesfully. If the event has already started before the request is received we will not be able to process the request for you.